Privacy Policy
GoldBazar respects your privacy. This policy explains what data we collect, why we collect it, and how we protect it when you use our website.
Effective date: 1st October, 2024.
Who we are
GoldBazar is a marketplace platform that lets users view products, post ads, manage listings, and contact support.
Information we collect
- Account data: name, email, phone number, and account identifiers.
- Auth data: sign-in method (email/password or Google OAuth).
- Listing data: product title, price, weight, city, description, labels, and status.
- Media data: photos uploaded with product ads.
- Contact/feedback data submitted through contact and feedback forms.
- Technical data: IP, browser/device details, and basic usage activity.
How we use your information
- To create and manage user accounts and sessions.
- To publish and manage ads, including images and listing details.
- To show marketplace products to visitors and logged-in users.
- To provide customer support and respond to contact requests.
- To improve security, detect abuse, and prevent fraud.
- To improve product quality, performance, and user experience.
Cookies and local storage
We use cookies and local storage for authentication and app experience. This includes session cookies managed by Appwrite and a small browser cookie used for login state (`userToken`).
Some features may not work correctly if cookies are disabled.
Third-party services
- Appwrite is used for authentication and database operations.
- Google OAuth may be used for social login.
- Image files are uploaded and stored using our configured storage provider.
These providers process data according to their own privacy terms.
Public content
Information included in product listings is intended to be visible to other users and visitors. Please do not include sensitive personal information in listing titles, descriptions, or images.
Data sharing
We do not sell your personal data. We may share data only when necessary to:
- Deliver core platform features through trusted service providers.
- Comply with legal obligations or valid law-enforcement requests.
- Protect platform security, rights, and users.
Data retention
We retain your data as long as needed for account operations, legal compliance, dispute handling, and security. We may remove or anonymize data when it is no longer required.
Your rights
Subject to applicable law, you may request access, correction, or deletion of your personal data by contacting us.
For requests, use our contact page: /contact
Security
We apply reasonable technical and organizational safeguards to protect your information. No internet-based service can be guaranteed 100% secure.
Policy updates
We may update this policy from time to time. Updates become effective when posted on this page.
Contact
If you have questions about this Privacy Policy, please contact us via /contact.